Terms & Conditions

Service Agreement

The customer agrees to give permission for Twenty5Eight Detailing to service their vehicle according to the agreed services requested by the Customer. Customer agrees to be available at the end of service to inspect the service and pay in full.

Refunds

Detailers will go through the service they provided to the customer at the end of the appointment, and the customer is required to point out any touch-ups at this point. Twenty5Eight Detailing does not provide refunds for services provided. Twenty5Eight Detailing may provide a one-time touch-up of any details missed. This courtesy needs to be approved by management.

Risk of Loss

Twenty5Eight Detailing is not responsible for any valuables left in the vehicle before, during or after service. Twenty5Eight Detailing is not responsible for any damages the vehicle has before, during or after service. Twenty5Eight Detailing assumes responsibility only if damages are done to the vehicle by one of the technicians.

Appointment Agreement

The Customer agrees to cancel or reschedule the appointment at least 48 hours before the appointment as a courtesy to fill that slot for our technician with another customer. 

Twenty5Eight Detailing agrees to wait for a customer at their allotted appointment time for a maximum of 15 minutes.  After 15 minutes, the customer will be charged a $50 cancellation fee.

Payment

The customer agrees to have their card on file to collect the service balance. Once the card is on file, only the 4 last digits will be visible to employees. The customer agrees to pay for service provided in full and at the time of service. Failure to do so will result in late fees and collection fees. Customers will be responsible for any collection, attorney and court fees due to nonpayment