Terms & Conditions/ Privacy Policy

Additional Fees & Services

We have the right to charge an additional fee for excessive pet hair, dirt, or any other element that may require extra time. 

Any ADD-ON services must be paired with a detail service. We do not offer ADD Ons as the main service.  

Travel Fee’s may be included depending on your location.

Refunds

Detailers will go through the service provided to the client at the end of the appointment. At this point the client is required to identify any touch-ups needed. Twenty5eight Mobile Detailing may provide a one-time touch-up of any details missed.

Twenty5eight Mobile Detailing does not provide refunds for services already provided. 

Risk of Loss

Twenty5eight Mobile Detailing is not responsible for any valuables left in the vehicle before, during, or after then service. Clients are responsible for removing all valuable items before the detail is performed.

Twenty5eight Mobile Detailing is not responsible for any damages the vehicle has before services. Twenty5eight Mobile Detailing will assume responsibility only if damages are done to the vehicle by one of the technicians.

Cancellation/ Reschedule Agreement

The client agrees to cancel or reschedule the appointment at least 24 hours before the appointment as a courtesy to fill that appointment time. Failure to do so may lead to a late cancellation fee.

Appointment Time

Twenty5eight Mobile Detailing is allowed a 20 minute window after the scheduled time to show up to the clients address before considered “late”.

Please keep in mind that we are usually traveling from a clients house and detailing times vary depending on the condition of the previous vehicle.

Clients are allowed a 15 minute window before we consider the appointment a no show. At this point the client will be charged a $50 no show fee.

Payment

The client agrees to pay for the service provided in full at the time of service. Failure to do so will result in a late fee and if not paid at all legal actions will be taken. Clients will be responsible for any collection, attorney, and court fees due to nonpayment.

Terms of Service & Privacy Policy

SMS Terms and Conditions:

Twenty5eight Mobile Detailing: A campaign that covers multiple use cases such as Customer Care and Marketing to engage with our customers. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to cancel. Carriers are not liable for any delays or undelivered messages. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.