Terms & Conditions

Service Agreement

Clients agree to give permission to Twenty5eight Mobile Detailing to service their vehicle according to the agreed services requested by the client. The client agrees to be available at the end of service to inspect the vehicle and pay in full.

Additional Fees & Services

We have the right to charge an additional fee for excessive pet hair, dirt, or any other element that may require extra time. 

Any ADD-ON services must be paired with a detail service. We do not offer ADD Ons as the main service.  


Detailers will go through the service provided to the client at the end of the appointment. At this point the client is required to identify any touch-ups needed. Twenty5eight Mobile Detailing may provide a one-time touch-up of any details missed.

Twenty5eight Mobile Detailing does not provide refunds for services already provided. 

Risk of Loss

Twenty5eight Mobile Detailing is not responsible for any valuables left in the vehicle before, during, or after then service. Clients are responsible for removing all valuable items before the detail is performed.

Twenty5eight Mobile Detailing is not responsible for any damages the vehicle has before services. Twenty5eight Mobile Detailing will assume responsibility only if damages are done to the vehicle by one of the technicians.

Cancellation/ Reschedule Agreement

The client agrees to cancel or reschedule the appointment at least 24 hours before the appointment as a courtesy to fill that appointment time. Failure to do so may lead to a late cancellation fee.

Appointment Time

Twenty5eight Mobile Detailing is allowed a 20 minute window after the scheduled time to show up to the clients address before considered “late”.

Please keep in mind that we are usually traveling from a clients house and detailing times vary depending on the condition of the previous vehicle.

Clients are allowed a 15 minute window before we consider the appointment a no show. At this point the client will be charged a $50 no show fee.


The client agrees to pay for the service provided in full at the time of service. Failure to do so will result in a late fee and if not paid at all legal actions will be taken. Clients will be responsible for any collection, attorney, and court fees due to nonpayment.

Travel Fee

A $20-$35 travel fee will be charged based on the clients location from our Salt Lake Headquarters.